Last updated: August 1, 2025
1. IMPORTANT INFORMATION AND ACCEPTANCE OF TERMS
This document contains important information regarding your rights and obligations when contracting Cloudfy services, in addition to conditions, limitations, and exclusions that apply together with Cloudfy’s Terms and Conditions. Please read it carefully before contracting any service.
By placing any order or using any Cloudfy service, you acknowledge and agree to these Terms.
You MAY NOT contract or use Cloudfy’s services if:
(a) you do not agree to these terms;
(b) you are under 18 or below the minimum legal age for binding contracts;
(c) you are prohibited by law from accessing or using the Cloudfy website or services.
If there is any conflict between these Terms and any General Terms, these Terms shall prevail.
These Terms apply to the purchase and use of any service offered on the Cloudfy website (“Site”). The General Terms also apply, complementing the provisions herein.
Cloudfy reserves the right to change these Terms at any time, with prior written notice published on the Site or sent by email. We recommend that you review these Terms before each new service order.
Continued use of the services after a posted change constitutes acceptance of the revised terms. If you do not agree with any modifications, you must stop using the Site and Services.
Cloudfy may suspend or terminate your access to Services if you violate any provision of these Terms.
We reserve the right to modify, alter, suspend, or discontinue any aspect of the Site or Services, including but not limited to pricing and fees, at any time, without further notice.
If you contract services on behalf of a legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms. If you do not have this authority, you will be personally liable for all obligations assumed, including financial ones.
Cloudfy shall not be liable for any loss or damage resulting from reliance on instructions, communications, or documents deemed legitimate and originating from your authorized representatives. If there are doubts regarding authenticity, we may request further verification.
You further agree that these Terms bind all transactions carried out by you, your agents, or any person using your account, whether or not authorized.
We also recommend that you review our Privacy Policy before contracting any service.
2. ORDER ACCEPTANCE AND CANCELLATION
Our offers are subject to change without prior notice. When you place an order, you agree that it constitutes a legally binding contract and that you accept these Terms for all Services included in your order.
All orders are subject to formal acceptance by Cloudfy. We may, at our sole discretion, refuse any order without justification.
After receiving your order, we will send you an acknowledgment email; however, this does not constitute acceptance of your order or a binding contract. We have the right to accept the order within five (5) business days from receipt. Upon acceptance, we will send an email containing the order number and details of the contracted items. Only after this acceptance email does the contract become effective. We reserve the right to combine the acknowledgment and acceptance emails.
3. PRICING AND PAYMENT TERMS
(a) We expressly reserve the right to change prices and billing terms with prior notice through the customer dashboard or registered email. We are not responsible for typographical, pricing, or publishing errors in our offers and may cancel orders resulting from such errors.
(b) Payment terms are determined solely by Cloudfy. Payments may be processed monthly, quarterly, or annually, as per agreement. The customer must comply with the rules of the chosen payment method for invoice settlement.
You represent and warrant that:
(i) all payment information you provide is true, correct, and complete;
(ii) you are duly authorized to use the payment method for the purchase;
(iii) you or your payment provider will honor the charges incurred;
(iv) you will pay all charges at the posted prices, including applicable taxes.
4. PUBLISHED CONTENT
Cloudfy does not review or take responsibility for content you publish or host.
You are solely responsible for identifying your own content or third-party content.
You may not publish content that infringes the rights of third parties or is offensive, defamatory, or discriminatory.
It is strictly forbidden to publish pornographic, obscene, extremist, morally offensive, gambling-related, or any content that may harm minors, as well as defamation, insults, or disparagement of individuals or groups.
Use of Services for mining, farming, or plotting cryptocurrencies is also prohibited.
In case of non-compliance, we may suspend or block your access to the Services or your account.
5. THIRD-PARTY USE
You may allow third parties to use the Services. However, you remain the sole contracting party and are fully responsible for any violations of the General Terms, these Terms, and contractual obligations resulting from use by third parties to whom you granted access.
If you transfer Cloudfy Service rights to a third party, you must ensure at the time of transfer that all legal and contractual requirements are met. This also applies to changes requiring third-party cooperation.
If issues arise from granting access to third parties, you will be fully liable for all resulting damages and shall indemnify Cloudfy against any claims from third parties.
6. BACKUPS AND DATA LOSS
YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE ADEQUATE SECURITY, PROTECTION, AND INTEGRITY OF YOUR CONTENT.
You are responsible for making regular backups of your data, which must be stored outside the servers provided by Cloudfy.
If data is transmitted to us on your servers, you must maintain up-to-date backup copies of this data.
You are required to perform a complete data backup before making any changes on your own behalf or for third parties. In the event of data loss, you are responsible for restoring or retransferring the data to Cloudfy free of charge.
7. CONTRACT DURATION AND TERMINATION
Contracts remain in effect and automatically renew until either party notifies the other of termination.
Termination must be formalized in writing, by electronic or physical means. Upon termination, all outstanding obligations must be settled and access to Services will be discontinued.
8. NO SPAM; LIQUIDATION DAMAGES
(a) The use of Cloudfy Services for sending spam, i.e., unsolicited commercial or bulk electronic communications without the recipient’s consent, is strictly prohibited.
Use of our servers for spam will result in suspension or cancellation of your account, website, domain, or associated mailboxes.
Upon receiving reports or identifying spam, we may require you to provide assurances that such activities will cease.
Abuse reports can be sent to abuse@cloudfy.host.
(b) In case of violation, Cloudfy reserves the right to immediately terminate the account or service at its sole discretion.
9. INTELLECTUAL PROPERTY AND LICENSES
You acknowledge and agree that:
(a) You will comply with all terms of licenses for products or services obtained through the Site, including confidentiality obligations and restrictions on resale, reverse engineering, copying, modifying, sublicensing, and transfer.
(b) You will not permit, encourage, or cause license violations by third parties.
(c) Cloudfy and its licensors remain the sole owners of all intellectual property rights in each product, service, specification, documentation, or related materials, including copyrights, patents, and trademarks. No ownership is transferred to you, except for expressly stated limited licenses.
10. PRIVACY AND DATA PROTECTION
Our Privacy Policy governs the processing of personal data collected in connection with your purchase of Services.
Your data is, and will remain, your exclusive property. We will not use or disclose your data except as required to provide Services or by law.
If you process third-party data using our services, you are solely responsible for complying with data protection laws.
11. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
You may not assign rights or transfer obligations assumed under these Terms without Cloudfy’s prior written consent. Any assignment or transfer in violation of this clause will be considered null and void.
A valid assignment must include signatures of all involved parties.
12. WAIVER OF RIGHTS
Failure to exercise any right or prerogative does not constitute a waiver and such rights may be enforced in the future. Any waiver must be formal and signed by an authorized representative.
13. THIRD PARTIES AND RELATIONSHIP OF THE PARTIES
These Terms do not confer any rights to third parties, except where expressly stated.
The parties are considered independent contractors; no employment, partnership, fiduciary, franchise, or agency relationship exists unless expressly provided in the contract.
14. NOTICES
(a) To You: Notices may be sent to your registered email address or posted on the Site, and will be effective immediately upon sending/posting. You are responsible for keeping your contact information up to date.
(b) To Cloudfy: Notices must be sent by email, registered mail, or hand delivery to Cloudfy’s official address.
15. LINKS TO THIRD-PARTY WEBSITES
The Site and Services may contain links to third-party websites not controlled by Cloudfy. We are not responsible for the content, policies, practices, or security of such websites. We recommend caution when leaving our Site and reviewing third-party policies.
16. DISCLAIMER OF WARRANTIES
YOU ACKNOWLEDGE THAT USE OF THE SITE AND OUR SERVICES IS AT YOUR OWN RISK. SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, FITNESS, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.
We do not guarantee the accuracy, completeness, or content of the Site or any linked third-party sites, nor do we guarantee the Services.
No information, guidance, or advice, whether oral or written, provided by Cloudfy representatives, creates warranties or legal obligations.
This disclaimer of warranties survives expiration or termination of these Terms.
17. LIMITATION OF LIABILITY
IN NO EVENT SHALL CLOUDFY, ITS PARTNERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSSES ARISING FROM (I) USE OR AVAILABILITY OF THE SITE; (II) USE OR CONTENT OF THIRD-PARTY WEBSITES; (III) INTERRUPTION OF SERVICES; (IV) UNAUTHORIZED ACCESS TO SERVERS OR DATA; (V) DAMAGES CAUSED BY VIRUSES OR MALICIOUS FILES; (VI) ILLEGAL OR OFFENSIVE USER CONTENT; (VII) ANY OTHER DAMAGES RESULTING FROM THE USE OF SERVICES.
CLOUDFY’S AGGREGATE LIABILITY IS LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES IN THE MONTH IN WHICH THE DAMAGE OCCURRED.
18. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Cloudfy, its partners, directors, employees, and service providers from any claim, loss, cost, expense, or damage arising from:
(i) your use of the Services or Site;
(ii) violation of these Terms;
(iii) violation of third-party rights, including intellectual property.
This obligation survives termination of these Terms.
19. GOVERNING LAW AND JURISDICTION
These Terms and the contractual relationship are governed by the laws of the Republic of Estonia, without regard to conflict of law principles. The chosen forum for any dispute is the court of Cloudfy’s registered office in Estonia, unless another jurisdiction is specified by mandatory law.
20. AVAILABILITY OF SITE AND SERVICES
Cloudfy will use commercially reasonable efforts to keep the Site and Services available 24/7. However, you acknowledge that interruptions may occur due to technical reasons, maintenance, third-party failures, or force majeure events.
Cloudfy does not guarantee continuous, uninterrupted, or error-free availability and assumes no liability for unavailability.
21. FORCE MAJEURE
Cloudfy shall not be liable for failures or delays in fulfilling obligations due to force majeure events such as natural disasters, floods, fires, earthquakes, explosions, armed conflict, terrorist acts, strikes, pandemics, telecommunications failures, or circumstances beyond its reasonable control.
22. DISPUTE RESOLUTION AND ARBITRATION
If any provision of these Terms is found unenforceable, the remaining provisions remain valid.
The parties may, by mutual agreement, opt for arbitration under applicable law to resolve disputes, without prejudice to the right to access the courts.
23. ENTIRE AGREEMENT
These Terms, together with the privacy policies, licensing agreements, and other referenced documents, constitute the entire agreement between the parties regarding the matters addressed herein, prevailing over any previous communications.
24. CONTACT
Questions, communications, or notices may be directed to:
Cloudfy Web Services
Mäealuse Str. 2, 12618 Tallinn, Estonia
Email: cloudfy@cloudfy.host
Phone: +44 7 427 24352
