Effective date: August 1, 2025
This Privacy Policy informs you about the processing of personal data in connection with Cloudfy’s websites, online services, and digital platforms.
1. General Information
This policy explains how Cloudfy collects, processes, and protects your personal data when you interact with our websites, products, and services.
2. Who Is Responsible for Data Processing?
Cloudfy Web Services. Mäealuse Str. 2, 12618 Tallinn, Estonia
3. Contact for Data Protection Inquiries
If you have any questions or concerns about data protection or this Privacy Policy, you can contact our Data Protection Officer at:
Email: support@cloudfy.com
Cloudfy Web Services
Mäealuse Str. 2, 12618 Tallinn, Estonia
Email: cloudfy@cloudfy.host
Phone: +44 7 427 24352
4. How Do We Process Your Personal Data?
Unless otherwise specified, your data is processed and stored within the European Union (EU) / European Economic Area (EEA) and is not shared with third parties, except as required by law or described in this policy.
4.1 Applications
If you apply for a job or partnership with Cloudfy, your personal data will be processed solely for the purpose of handling your application and potential recruitment.
4.2 Chatbot and AI Services
If you interact with Cloudfy’s AI-based features (such as chatbots or support agents), messages and data you submit may be used to provide and improve those services.
4.3 Feedback
Any feedback or suggestions you submit (via forms or surveys) may be stored and used to improve our services and communications.
4.4 Community Forums
If you participate in Cloudfy forums or discussion boards, personal data such as username, posts, or profile details may be visible to other users.
4.5 Prize Draws and Contests
If you participate in contests, prize draws, or promotional campaigns, the personal data you provide will be processed exclusively for organizing and administering those activities.
4.6 Customer Account
To use certain features, you must register a Cloudfy account. We process personal information such as your name, email, contact information, usage logs, and any other data you provide to manage your account.
4.7 Newsletter
If you sign up for our newsletter, we will use your email address to send you relevant news and updates. You can unsubscribe at any time via the link in the newsletter or by contacting us.
4.8 System Status Notifications
If you subscribe to status updates, we will use your contact details to inform you about system performance and incidents.
4.9 Social Media
If you interact with Cloudfy through social media (e.g., liking or following our pages, commenting, or messaging us), your data may be processed according to the privacy policy of the respective platform as well as ours.
4.10 Events
If you register for or attend Cloudfy events (online or in-person), we may collect data necessary to manage attendance, communications, and follow-up.
4.11 Identity Verification
For certain services, we may require you to verify your identity, which may involve collecting identification documents or other relevant data.
4.12 Website Usage
When you visit our website, technical data such as your IP address, browser type, referring website, pages visited, and session duration may be collected for analytics, security, and service optimization.
5. What Are Your Data Rights?
Under the GDPR and applicable data protection laws, you have the following rights:
Right of access:
You can request information at any time about whether and what personal data we process about you.
Right to rectification:
If any data we hold about you is inaccurate or incomplete, you may request correction or completion.
Right to erasure (“right to be forgotten”):
You may request deletion of your data if it is no longer necessary for its original purpose. Please note that immediate deletion may not be possible if there are legal or contractual retention requirements.
Right to restriction of processing:
If you contest the accuracy of your data or believe processing is unlawful, you can request we restrict data processing.
Right to data portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and you can request us to transfer your data to another party where technically feasible.
Right to object:
You can object to the processing of your personal data unless there are compelling legitimate grounds for processing.
Right not to be subject to automated decision-making:
Cloudfy does not make decisions affecting you based solely on automated processing. If this changes, you will be informed and given the right to request human intervention.
To exercise any of these rights, please contact our Data Protection Officer (see section 3).
6. Complaints to Data Protection Authorities
If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the supervisory authority responsible for data protection in Estonia (or your country of residence).
Before doing so, we encourage you to contact our Data Protection Officer to resolve any concerns directly and promptly.
7. Voluntary Nature of Data Provision
You are not legally obliged to provide personal data to Cloudfy. However, some services may not be available if you choose not to provide certain information. Providing your data is entirely voluntary.
8. Changes to This Privacy Policy
Cloudfy reserves the right to update this privacy policy as necessary. Please review this page regularly to stay informed about any changes. The latest version always applies.
